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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kristi Spiess

November 21, 2025

5  out of  5
rating by Kristi Spiess
"We have the BEST insurance agency with Jeff Traudt and his staff! I worked with Summer today and she was fantastic. We are looking for a new SUV and she was able to get me two different quotes over a 24 hour period. She was prompt, friendly and informative. I highly recommend anyone looking for insurance to give them a call!"
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mark hackett

November 18, 2025

5  out of  5
rating by mark hackett
"Jeff notarized a car title for me. He is probably the nicest guy you are ever going to meet. Thank you for being so kind to my mother who also appreciated your friendly words of positivity. You are a great asset to the surrounding Toledo area."
We responded:
"Thank you, Mark, for sharing your experience. It's wonderful to hear that the team was able to assist with notarizing your car title and that his kindness made a positive impact on both you and your mother. We truly appreciate your kind words and are glad to be a part of the Toledo community. Your feedback means a lot to us."
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Marissa Scamaldo

November 14, 2025

5  out of  5
rating by Marissa Scamaldo
"I worked with Summer to find the best policy for our multi-driver household. She helped me quickly and we now pay less than we were paying through another company! Summer made the process easy and enjoyable and I highly recommend her!"
We responded:
"Thank you, Marissa, for sharing your experience! It's wonderful to hear that Summer was able to assist you in finding the best policy for your household and that you're now saving money. We're delighted that the process was smooth and enjoyable for you. Your recommendation means a lot to us!"
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Anastacia Conley

November 10, 2025

5  out of  5
rating by Anastacia Conley
"Jeff is my agent but Toby Bishop is who I personally email with, he has been amazing since the very beginning of my policy and always gets back to me quick when I need to make changes or have questions."
We responded:
"Thank you for sharing your experience! It's fantastic to hear that Toby has been so responsive and helpful with your policy needs. We appreciate your trust and look forward to continuing to serve you!"
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Max Cuevas

November 6, 2025

5  out of  5
rating by Max Cuevas
"Since switching to State Farm my Insurance experience has become incredibly personable with Toby's professionalism and expertise. He has treated us like family from the moment we first met, and has always made himself available to whatever has been needed. He goes above and beyond to serve his clients, and brings a calmness with any situation that arises. I'm forever grateful to have someone I can rely on for whatever the moment brings. Thanks to Toby and everyone over at the Jeff Traudt- State Farm Insurance Branch!"
We responded:
"Thank you so much for sharing your experience with us. It's wonderful to hear how Toby has made such a positive impact on your insurance journey. Providing a personable and reliable service is something we strive for, and it's great to know that Toby has been able to deliver that for you. Your kind words about his professionalism and dedication mean a lot to our team. We're grateful to have you as part of our State Farm family and are here to support you whenever you need."
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Shawn Sandhu

October 31, 2025

5  out of  5
rating by Shawn Sandhu
"Honestly so easy to work with. I’ve changed residences several times in the area and they always pick up the phone. Policy pricing is super fair and they always help me get my policy to include the exact things that I value. They are super prompt and of if I can’t talk on the phone they correspond via text. Special shout out to Summer for helping me with all my needs over the past several years."
We responded:
"Thank you, Shawn, for sharing your experience with us. It's great to hear that our team has been able to assist you seamlessly through your moves and that our communication methods have been convenient for you. We're pleased that you find our policy pricing fair and tailored to your needs. Summer will be delighted to know her efforts have made a positive impact over the years. Your feedback is truly appreciated."
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Freelie Blak

October 26, 2025

1  out of  5
rating by Freelie Blak
"Terrible experience from day 1. Each person tells you something different. And when you bring up the decrepancies they laugh at you. Premiums way to high to cover cost of paying all those celebs. If you have to use this company, try a different agency not this one.."
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Alan dawson

October 20, 2025

5  out of  5
rating by Alan dawson
"Toby at Jeff Traudt really helped me save money on car insurance and rental insurance. Toby definitely went the extra mile for me. Thanks Toby !!"
We responded:
"Thank you, Alan, for sharing your positive experience with Toby at Jeff Traudt - State Farm Insurance Agent. It's wonderful to hear that Toby was able to assist you in saving money on your car and rental insurance. Your feedback is greatly appreciated, and we're glad to know that Toby went the extra mile for you."
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Alison Al-Bawab

September 17, 2025

5  out of  5
rating by Alison Al-Bawab
"We've used Jeff Traudt State Farm for too many years to count. We know we are always in good hands, and we typically deal with Toby who is so friendly, always reliable, and attentive to our needs! I can't say enough good things about Toby, and how he makes sure our family stays safely insured!!"
We responded:
"Thank you, Alison, for sharing your experience with us. It's wonderful to hear that Toby has been friendly, reliable, and attentive to your needs over the years. Ensuring your family stays safely insured is our top priority, and we're glad to know you feel in good hands with our team. Your feedback is greatly appreciated!"
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Drake anaya

September 4, 2025

5  out of  5
rating by Drake anaya
"I’ve had Jeff Traudt State Farm for many years. Toby is the man! He has helped me with any issues I’ve had. He’s a good communicator, thorough and kind"
We responded:
"Thank you, Drake, for sharing your experience with us. It's wonderful to hear that Toby has been able to assist you effectively and that you've found him to be a great communicator. We appreciate your continued trust in our agency over the years. Your feedback means a lot to us."
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umeeksha sharma

August 18, 2025

5  out of  5
rating by umeeksha sharma
"I’ve had a wonderful experience working with Summer Johnson at Jeff Traudt State Farm. She is always professional, friendly, and goes above and beyond to make sure everything with my auto insurance is taken care of quickly and smoothly. If not within minutes, she always responds within the same day, which I truly appreciate. I highly recommend reaching out to Summer if you’re looking for excellent service!"
We responded:
"Thank you for sharing your positive experience with Summer Johnson at our agency. It's great to hear that her professionalism and friendly service have made such a positive impact on your auto insurance needs. We appreciate your recommendation and are glad to know that Summer's prompt responses have been helpful to you. Your feedback is invaluable to us, and we're delighted to have you as a satisfied customer."
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Colena Burruss

August 12, 2025

5  out of  5
rating by Colena Burruss
"Toby at State Farm is a great insurance agent he is the perfect person to handle all of your needs. He have always been a great help when it comes to answering questions in a timely manner & handling situations in a timely manner as well, the company is also very affordable . I’m so thankful for Toby assisting me with all my needs at State Farm ."
We responded:
"Thank you, Colena, for sharing your positive experience with Toby at our agency. It's wonderful to hear that he has been able to assist you effectively and promptly. We're glad to know that our services meet your needs and that you find our offerings affordable. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Tracy Hoffman

June 11, 2025

5  out of  5
rating by Tracy Hoffman
"We have been with Jeff Traudt for years and have had awesome experience with every agent. For the past year I have had Toby and I cannot say enough good things. He is extremely efficient, responsive and communicative. Thouroughly enjoy this office."
We responded:
"Thank you for the great review. "
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michelle belcher

June 5, 2025

5  out of  5
rating by michelle belcher
"I have nothing but great things to say about this company my insurance guy Toby is so awesome he's so well knowledge , very prompt , he's so patient with me when it comes to explains things to me so I can understand what's going on with my insurance quick to respond to any of my needs I met Toby when I moved to Toledo Ohio, I since moved to Lansing Michigan and I will not deal with anyone else but my own personal insurance guy ... Toby I thank you so much for all your help and continue blessings to you and your company"
We responded:
"Thank you, Michelle, for sharing your wonderful experience with us. It's fantastic to hear how much Toby has been able to assist you with your insurance needs. His dedication to providing knowledgeable and prompt service truly makes a difference. We're grateful for your continued trust and support, even after your move to Lansing. Your kind words mean a lot to us, and we'll be sure to pass them along to Toby."
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Diane Dixon

May 22, 2025

5  out of  5
rating by Diane Dixon
"Great Insurance products and exceptional customer service. Toby is the best."
We responded:
"Thank you, Diane, for sharing your positive experience with us. We're delighted to hear that you are pleased with our insurance products and customer service. Toby will be pleased to know he made such a positive impact. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Paul Holdgate

April 30, 2025

5  out of  5
rating by Paul Holdgate
"Toby is always very efficient and friendly to deal with. A true professional!"
We responded:
"Thank you, Paul, for sharing your positive experience with Toby. It's wonderful to hear that his efficiency and professionalism have made such a great impression. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Johnathan Duke

April 3, 2025

5  out of  5
rating by Johnathan Duke
"Toby is the knowledgeable, trustworthy and goes above and beyond. Definitely a great choice for your insurance needs."
We responded:
"Thank you, Johnathan, for sharing your positive experience with Toby. It's wonderful to hear that his knowledge and dedication have made a difference for you. Your feedback is greatly appreciated and reinforces our commitment to providing exceptional service."
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Mike Threadgill

April 2, 2025

5  out of  5
rating by Mike Threadgill
"This insurance company is the best insurance company in the nation never have a problem very professional and kind"
We responded:
"Thank you, Mike, for sharing your positive experience with us. It's wonderful to hear that you find our service professional and kind. Your feedback is greatly appreciated and motivates us to continue providing the best service possible. "
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TracyAnn Cox

March 11, 2025

5  out of  5
rating by TracyAnn Cox
"We always get a prompt response to any questions we may have. I appreciate Toby's help!"
We responded:
"Thank you, TracyAnn, for your wonderful review! It's great to hear that you always receive prompt responses to your questions. Toby will be pleased to know that his assistance is appreciated. Your feedback means a lot to us, and we're glad to have you as a valued customer."
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Mark D. Everhart

February 28, 2025

5  out of  5
rating by Mark D. Everhart
"I have always had timely, courteous and professional service by both Toby Bishop and Jeff Traudt. I consider them partners."
We responded:
"Thank you, Mark, for your kind words and the perfect rating. It's wonderful to hear that you consider our team as partners in your insurance needs. Providing timely, courteous, and professional service is our priority, and your feedback reaffirms the hard work we put into ensuring our clients feel supported. We appreciate your trust and look forward to continuing to serve you."
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Lenore Bender

February 18, 2025

5  out of  5
rating by Lenore Bender
"I have been with Jeff Traudt State Farm Insurance Agency for many years. Toby Bishop is an asset for State Farm. He is always responsive, with a thorough explanation for any and all of my auto or home insurance needs. I am always very grateful for his assistance. Thank you Toby!"
We responded:
"Thank you, Lenore, for sharing your experience with our agency. It's wonderful to hear that Toby Bishop has been so responsive and thorough in addressing your insurance needs. Your kind words and appreciation mean a lot to us. We're glad to have you as a valued customer over the years."
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Kimberly Calcutta

February 17, 2025

5  out of  5
rating by Kimberly Calcutta
"Great customer service and responding to questions."
We responded:
"Thank you, Kimberly, for your wonderful feedback. It's fantastic to hear that you had a positive experience with our customer service and found our responses helpful. Your satisfaction is our priority, and we appreciate your support."
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Kelly Altenberger

February 17, 2025

5  out of  5
rating by Kelly Altenberger
"I have had years of experience with Jeff Traudt's State Farm office. He and his staff have always stepped up whenever we needed them. When our house burned in 2011 Jeff immediately found us a place to stay and gave us support to purchase the things we needed to move forward."
We responded:
"Thank you, Kelly, for sharing your experience with our office. It's wonderful to hear that Jeff and the team were able to provide the support you needed during such a challenging time. Your feedback is greatly appreciated and reinforces our commitment to being there for our clients when it matters most."
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Mary Bilyeu

February 13, 2025

5  out of  5
rating by Mary Bilyeu
"Whether we've had a simple question about coverage (i.e.: the cost of adding a second car), needed assistance with insuring a new home, or filed a claim after a car accident, Jeff Traudt's office is always friendly and extremely helpful, taking time to make sure that everything is taken care of without hesitation or complications. These qualities are especially appreciated in stressful situations, but are very nice to find even for routine matters ... :)"
We responded:
"Thank you, Mary, for sharing your experience with Jeff Traudt's office. It's wonderful to hear that our team has been able to assist you effectively, whether it's for routine inquiries or more stressful situations. We strive to provide friendly and helpful service, and your feedback is truly appreciated. Your satisfaction is important to us, and we're glad to know we've met your expectations."
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Robert Frisch

February 10, 2025

5  out of  5
rating by Robert Frisch
"Always provides needed information in a timely manner!"
We responded:
"Thank you, Robert, for your positive feedback and perfect rating! It's great to hear that you find the information provided both timely and helpful. Your satisfaction is important to us, and we're glad to be of service. If you ever need further assistance, feel free to reach out."