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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cat Gninnam

April 22, 2026

5  out of  5
rating by Cat Gninnam
"I really appreciate Jeff and his team Kristin Martin is definitely my go-to agent I signed up with her in 2017 been there ever since not only do my cars last but her good service continues. She's always able to answer all my questions even when I don't understand she makes me get it I just want to say thank you to everyone in office"
We responded:
"Thank you so much for sharing your experience with us. It's wonderful to hear how Kristin and the team have been able to assist you over the years. We're delighted to know that you feel supported and that your questions are always answered. Your kind words mean a lot to everyone in the office, and we're grateful for your continued trust in our services."
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Andrew Benson

April 20, 2026

5  out of  5
rating by Andrew Benson
"Toby Bishop has unfailingly provided 5-star customer service on every aspect of insurance needs I have had over the years. He is one of the reasons I have stayed with Jeff Traudt and State Farm."
We responded:
"Thank you, Andrew, for sharing your experience with Toby Bishop. It's wonderful to hear that his dedication and service have made such a positive impact on your insurance needs over the years. We truly value your loyalty and are grateful to have you as part of our State Farm family. Your feedback motivates us to continue delivering exceptional service."
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Mark D. Everhart

April 16, 2026

5  out of  5
rating by Mark D. Everhart
"I have always had timely, courteous and professional service by both Toby Bishop and Jeff Traudt. I consider them partners."
We responded:
"Thank you, Mark, for your kind words and the perfect rating. It's wonderful to hear that you consider our team as partners in your insurance needs. Providing timely, courteous, and professional service is our priority, and your feedback reaffirms the hard work we put into ensuring our clients feel supported. We appreciate your trust and look forward to continuing to serve you."
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Gma “Parker” Parker

April 14, 2026

1  out of  5
rating by Gma “Parker” Parker
"I’ve had Insurance with him for eight years. I had homeowners for almost 3 years. I found out this year that my homeowners was not valid because of something the agent did that was not legal. That means if anything would’ve happened to my house, it would not been paid and the agent doesn’t look over policies because if he did, he would’ve noticed that was incorrect. The one 800 number is the most ridiculous place to call they don’t help you. They don’t care either and they didn’t even notice that my policy was not valid. Thank God nothing to happen to my house."
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Rick Dominguez

April 6, 2026

5  out of  5
rating by Rick Dominguez
"This office offers the best customer service we’ve ever received!!! Toby is amazing. Always quick to respond and ready to help. He’s kind, courteous, and goes above and beyond to ensure customers are satisfied and feel appreciated."
We responded:
"Thank you for sharing your experience with our office. It's wonderful to hear that Toby has made such a positive impact with his quick responses and dedication to helping our customers. We truly appreciate your kind words and are delighted to know that you feel valued and satisfied with our service. Your feedback motivates us to continue providing the best possible service."
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Rollie Kawiecki

March 25, 2026

5  out of  5
rating by Rollie Kawiecki
"I have been with Jeff and his team for 31 years, they are always friendly and take care of any issues that may arise, Summer is the agent in charge of my account and she is always helpful and polite, even when I have a strange situation Summer is always willing to help and get me back on track. Jeff and his team are the best that state farm has hands down"
We responded:
"Thank you for the 5 star review, Rollie! It is our pleasure to be able to assist you with any of your insurance questions or needs!"
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JJ Von Deylen

March 25, 2026

5  out of  5
rating by JJ Von Deylen
"Summer is amazing! Always reaching out to make sure all my insurance needs are kept and met. If me or my wife need anything she’s always answered any phone calls or returned calls quick. Very clear with any answers we’ve asked and explained everything clearly. She’s the reason we switched to Jeff’s office and stayed! If anyone asks for recommendations on who to go for insurance it’s definitely Jeff and Summer!"
We responded:
"Thank you so much for sharing your experience! It's wonderful to hear how Summer has been attentive and responsive to your insurance needs. We're delighted that her dedication and clarity have made such a positive impact, leading you to choose and stay with our office. Your recommendation means a lot to us, and we're grateful to have you and your wife as part of our community."
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Haley Johnson

March 25, 2026

5  out of  5
rating by Haley Johnson
"I have been with State Farm ever since I needed insurance for my cars and house, and it’s been a great experience! Summer has been my amazing agent the whole time. She helps me find the best options and is always there to remind me when I miss a payment, ensuring I avoid any late fees. Occasionally, a bot named Joe messages me, but Summer always steps in to clear things up, making the process even smoother."
We responded:
"Thank you, Haley, for sharing your positive experience with us! It's wonderful to hear that Summer has been able to assist you so effectively with your insurance needs. We're glad to know that her support and reminders have been helpful in managing your policies. Your feedback is greatly appreciated, and we're here to continue providing you with excellent service."
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Dale Noss

March 25, 2026

5  out of  5
rating by Dale Noss
"I have been with State Farm for years, and I can confidently say that Jeff Traudt’s office and Summer is what keeps me here. She is dependable, easy to work with, and always goes above and beyond. Highly recommend this office, and Summer especially."
We responded:
"Thank you so much for sharing your experience with our office. It's wonderful to hear that Summer has made such a positive impact on your experience with us. Your recommendation means a lot, and we're grateful for your continued trust over the years."
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Joseph Marsh

March 25, 2026

5  out of  5
rating by Joseph Marsh
"I’ve been using Jeff Traudt State Farm for years. Summer is my agent and the reason I feel confident staying with State Farm. Anytime I have a question she clears it right up!"
We responded:
"Thank you, Joseph, for sharing your experience with us. It's wonderful to hear that Summer has been able to provide you with the support and clarity you need. Your confidence in our services means a lot, and we're grateful for your continued trust over the years."
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Jenn McCullough

March 24, 2026

5  out of  5
rating by Jenn McCullough
"Kristin Martin has been a wonderful contact person over the years! She is responsive in dealing with all of my questions and always has a positive attitude."
We responded:
"Thank you, Jenn, for sharing your experience with Kristin Martin. It's great to hear that she has been responsive and positive in addressing your questions over the years. Your feedback is truly appreciated and helps us continue to provide excellent service."
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Thomas Miller

March 24, 2026

5  out of  5
rating by Thomas Miller
"Jeff Traudt State Farm is excellent. I have been with them for commercial insurance for 2 years now and they have been fast and efficient every time I need something. Kristin has helped me every time I have called. If I need anything she always takes care of it same day or within 24 hours."
We responded:
"Thank you, Thomas, for sharing your positive experience with us. It's great to hear that our team, especially Kristin, has been able to assist you promptly and efficiently. We appreciate your trust in us for your commercial insurance needs over the past two years. Your feedback motivates us to continue providing excellent service."
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Art Linthicum

March 24, 2026

5  out of  5
rating by Art Linthicum
"If you want the best service in Insurance, call and ask for Kirstin!"
We responded:
"Thank you, Art, for your fantastic review! It's wonderful to hear that Kirstin provided you with the great service. Your feedback is greatly appreciated, and we're delighted to know you had such a positive experience with us."
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Joe Miller

March 24, 2026

5  out of  5
rating by Joe Miller
"Jeff Traudt's office is full of experienced and helpful professionals who have always treated me as more than just a client. They all answer my questions promptly and precisely; Kristin is especially helpful. Her knowledge of life insurance made it easy to understand my policy, I highly recommend Jeff Traudt and his team."
We responded:
"Thank you, Joe, for sharing your positive experience with our office. It's wonderful to hear that our team, especially Kristin, has been able to assist you effectively. We're glad to know that you found the information on life insurance clear and helpful. Your recommendation means a lot to us, and we're committed to continuing to provide the support and service you deserve."
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Christina Katz

March 23, 2026

5  out of  5
rating by Christina Katz
"Kristin Martin at Jeff Traudt goes above and beyond as our agent and I would highly recommend her!"
We responded:
"Thank you, Christina, for sharing your positive experience with Kristin. It's wonderful to hear that she has gone above and beyond in assisting you. Your recommendation means a lot, and we're grateful for your trust in our agency."
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Eric Morgan

March 23, 2026

5  out of  5
rating by Eric Morgan
"Kristin is the best."
We responded:
"Thank you, Eric, for sharing your feedback. It's wonderful to hear that Kristin has made such a positive impression. We appreciate your support and look forward to continuing to meet your insurance needs."
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Megan Meinerding

March 23, 2026

5  out of  5
rating by Megan Meinerding
"If communication is your hot button, Kristin Martin over delivers. Text, email, phone ... she immediately responds 24/7/365."
We responded:
"Kristin Martin always strives to go the extra mile to provide you with the customer care that you deserve, Megan! Thank you so much for the kind words recognizing Kristin's efforts while assisting you with your insurance questions or needs! We truly appreciate you feedback and look forward to working with you for many years to come!"
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Nee K

March 23, 2026

5  out of  5
rating by Nee K
"Kristen is absolutely amazing. She has most of my properties and she always picks up and takes care of emails straight away. Always has information that I need and gets me very quick quotes."
We responded:
"Thank you for sharing your positive experience with Kristen. It's wonderful to hear that she has been able to assist you promptly and effectively with your properties. Your feedback is greatly appreciated, and we're glad to know that you are satisfied with the service and quick quotes provided. Your trust in us means a lot, and we look forward to continuing to meet your insurance needs."
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Sam Proctor

March 23, 2026

5  out of  5
rating by Sam Proctor
"Kristin has been very helpful in explaining coverage as my wife and I bought our first house and wanted to bundle home & auto. I am thankful she has been there to share her knowledge & expertise to make this process go smoother than I expected!"
We responded:
"Thank you, Sam, for sharing your experience. It's wonderful to hear that Kristin was able to assist you and your wife with your home and auto insurance needs. We're glad she could make the process smoother for you both. Your feedback is greatly appreciated, and we're here to help whenever you need us."
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Anthony Ranazzi

March 23, 2026

5  out of  5
rating by Anthony Ranazzi
"Great rates, and very high customer service, Kristin in particular."
We responded:
"Thank you, Anthony, for sharing your positive experience with us. It's wonderful to hear that you found our rates competitive and our customer service exceptional. Kristin will be delighted to know she made such a positive impact. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Tracey Liber

March 23, 2026

5  out of  5
rating by Tracey Liber
"State farm insurance/ Jeff Traudt agency :- I have Kristin as a agent for 5 years. I love this woman I never knew that insurance agent or agency really pay attention to people in general. I got a awesome quote from the beginning and I won't switch. They never let me down. I've even hired my renters insurance after being in a fire They saved my ass Kristin is always going all out for me.. I told Kristin the only thing left is to meet Jake, He just hasn't made it to Ohio yet lol 😂 Jeff Traudt with Kristen Why would I ever go somewhere else."
We responded:
"Thank you so much for sharing your experience with us! It's wonderful to hear how Kristin has been able to support you over the years. We're delighted to know that you feel well taken care of and that our team has been able to meet your needs, especially during challenging times. Your loyalty and trust mean a lot to us, and we'll continue to work hard to provide you with the best service possible. Meeting Jake would certainly be a fun addition to your experience!"
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Andy Ranazzi

March 23, 2026

5  out of  5
rating by Andy Ranazzi
"Kristi is the best insurance agent at the best insurance agency. She sells me everything I need and nothing I don't. She's a straight shooter and I couldn't ask for more out of an insurance agent or agency. 5 stars!"
We responded:
"Thank you, Andy, for sharing your positive experience with Kristi and our agency. It's wonderful to hear that she has been able to meet your needs with such honesty and efficiency. Your feedback is greatly appreciated and motivates us to continue providing excellent service. "
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Kelly Norris

March 23, 2026

5  out of  5
rating by Kelly Norris
"Jeff Traudt's Office is amazing. Very happy with State Farm and Kristin is awesome to work with. She has done a great job answering my questions and researching to find out the answers if she doesn't know. Great team! Update on 3/2026... have had two crashes with family members and had to use State Farm. Kristin still there and helpful as ever! Worked through some bodyshop issues and gave great advice. My elderly mother was one of the crashes and I got phone calls from both Kristin and Jeff asking if my mom was OK and telling me to reach out for anything. #TraudtCustomerForLife Go with this this team even though Jeff likes the Toledo Rockets! (No one is perfect! AyeZig! GO BG!!!)"
We responded:
"Thank you for the great review recognizing our team and for your very kind words about Kristin! We all strive to go the extra mile to provide you with the customer care that you deserve and we truly appreciate your great feedback, Kelly! Thank you for taking the time to share your experience with our agency. Your kind words make our day!"
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Parker Lopez

March 23, 2026

5  out of  5
rating by Parker Lopez
"State Farm Jeff Traudt is by far the best around for insurance needs. Kristen definitely goes out of her way to make sure anything I need is handled. She actually explains all the different options for insurance."
We responded:
"Thank you for the great shout out for Kristen, Parker!"
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Jordan Marlow

March 23, 2026

5  out of  5
rating by Jordan Marlow
"I can’t say enough great things about Jeff Traudt & his staff. I have worked with Summer over the past years to handle not only my personal but business insurance. She’s someone I can trust and reach out to at any time and know things will be handled with efficiency and care. I appreciate the reassurance they offer me and my family every day."
We responded:
"Thank you, Jordan, for sharing your positive experience with the team. It's wonderful to hear that Summer has been able to assist you with both personal and business insurance needs, providing the trust and efficiency you value. Your kind words about the reassurance we offer mean a lot to us, and we're grateful for your continued trust."