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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Emily Corlett

October 3, 2024

5  out of  5
rating by Emily Corlett
"Unfortunately after years of working with Jeff Traudt State Farm & my agent Toby Bishop, I had to end my policy with them as I moved out of state. Toby was extremely helpful during the entire period of my coverage with & was able to answer all my questions about switching policies moving forward. The help was greatly appreciated!"
We responded:
"Thank you so much for your kind words, Emily! It's wonderful to hear that Toby was able to assist you throughout your time with us and make your transition as smooth as possible. We truly appreciate your loyalty over the years and wish you all the best in your new state!"
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Frank Corsoe

September 3, 2024

5  out of  5
rating by Frank Corsoe
"I have been with Jeff Traudt State Farm before Jake was a glimmer in the eye of the company's national ad campaign. Toby Bishop has always represented the Traudt team in the most positive light. If he doesn't know the answer to a question I have, he will get back to me with the answer the same day. I've been a Traudt client for 19 years and appreciate Toby's and the firm's professionalism. Frank Corsoe, Toledo, Ohio"
We responded:
"Thank you so much for your kind words, Frank! It's fantastic to hear that Toby has consistently provided you with the answers and support you need. Your loyalty over the past 19 years means a lot to us. We truly appreciate your trust and look forward to continuing to serve you in the future!"
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Tracy Hoffman

August 20, 2024

5  out of  5
rating by Tracy Hoffman
"We have been with Jeff Traudt for years and have had awesome experience with every agent. For the past year I have had Toby and I cannot say enough good things. He is extremely efficient, responsive and communicative. Thouroughly enjoy this office."
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Kim Clark

August 13, 2024

5  out of  5
rating by Kim Clark
"Outstanding customer service and wonderful people to talk with. Toby and Jeff have helped us on numerous occasions for the past 25 years with State Farm. They are the best!"
We responded:
"Thank you so much for your kind words, Kim! It's been a pleasure assisting you over the past 25 years. Toby and I are always here to help and we're delighted to know you appreciate our service!"
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Anastacia Conley

August 8, 2024

5  out of  5
rating by Anastacia Conley
"Jeff is my agent but Toby Bishop is who I personally email with, he has been amazing since the very beginning of my policy and always gets back to me quick when I need to make changes or have questions!"
We responded:
"Thank you for sharing your experience! It's fantastic to hear that Toby has been so responsive and helpful with your policy needs. We appreciate your trust and look forward to continuing to serve you!"
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Sena Szabo

August 5, 2024

5  out of  5
rating by Sena Szabo
"Summer is so sweet and always no the answer to what you asked of her."
We responded:
"Thank you for your kind words about Summer! It's wonderful to hear that she has been able to assist you effectively and with such a positive attitude."
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Austin F

February 16, 2024

2  out of  5
rating by Austin F
"I just moved to Toledo, Ohio from Michigan, one of the most expensive states for car insurance, and I was quoted MORE per month in Ohio than I was in Michigan. The woman I spoke with was friendly which is why I gave two stars, but to quote me almost $300 a month for one single leased car?? Absolutely not."
We responded:
"Austin, We completely understand your frustration with rates. When it comes to rates here in Ohio, that is a decision that comes down from the corporate office, not our office. We would love to speak with you again and see if there are better options for you. Thank you. "
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Shirley Stammers

January 29, 2024

5  out of  5
rating by Shirley Stammers
"Excellent service always!"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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CeCe Bassgirl

January 19, 2024

5  out of  5
rating by CeCe Bassgirl
"Jeff has been my agent for 20 years. He is the best there is. State Farm has done a decent job as well, but Jeff is top of the list!"
We responded:
"Thank you for the great review. "
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Tyna Derhay

January 18, 2024

5  out of  5
rating by Tyna Derhay
"Working with Toby in Jeff Traudt's State Farm Insurance office today was a pleasure. He was knowledgeable, friendly, very competent, and eager to help us obtain new homeowners and auto insurance policies. I would highly recommend Jeff Traudt's State Farm office for your insurance needs and Toby Bishop in particular for his exceptional service. Outstanding!"
We responded:
"It is so great to hear that Toby was able to assist you with all your Insurance needs. Thank you for taking the time to share your experience!"
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David Somner (Kruz)

October 31, 2023

5  out of  5
rating by David Somner (Kruz)
"You can't go wrong with Jeff and his entire team for all of your insurance needs! They are exceptional."
We responded:
"Thank you, David. It is a pleasure working with you and assisting you with all your Insurance needs."
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Tricia Wedding

August 10, 2023

5  out of  5
rating by Tricia Wedding
"Summer was AWESOME! she was extremely helpful, friendly, and knowledgeable! We got great rates!"
We responded:
"Thank you for wonderful review and kind words recognizing Summer's efforts to provide you with the insurance you need and the customer service that you deserve! We are honored to have earned your trust and we look forward to assisting you with any of your future insurance needs, Tricia!"
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John h Lamb

August 10, 2023

5  out of  5
rating by John h Lamb
"I have to give Jeff Traudt and associates the 5star cause they were there for me in a clutch with my car insurance thanks you so much toby great 👍🏼 job handling my problem 🙏"
We responded:
"We are so glad that we could assist you with your car insurance, John! We truly appreciate you taking the time so share your experience and your kind words! We are honored to have earned your trust and we look forward to assisting you with any of your future insurance needs!"
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Cuong Do

May 2, 2023

5  out of  5
rating by Cuong Do
"I've worked with Tody at the office for a number of years. Everything was easy and accomplished by a phone call. Can't thank him enough."
We responded:
"Cuong, Thank you for your great review and loyalty to our agency!"
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Luke Berger

April 25, 2023

5  out of  5
rating by Luke Berger
"Went to see Jeff after my current insurance carrier increased my auto and home rates… Jeff set me up with better auto and home coverages at lower deductibles.. with much more reasonable premiums.. and his customer care was great!!"
We responded:
"We strive to provide you with the insurance you need at a value you deserve and great customer care, Luke! Thank you for the wonderful review! It is our pleasure to be able to assist you with any of your insurance needs and we look forward to doing so for many years to come! Welcome to our agency family, Luke!"
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Jonito Dumas

April 18, 2023

5  out of  5
rating by Jonito Dumas
"Great office and fantastic staff! Always helpful, and willing to go above and beyond. Kristen went out of her way to help with my claim and got me back on the road quickly. Highly recommended!"
We responded:
"Jonito, Thank you for the great feedback. Our team strives to go above and beyond for our customers on a daily basis!"
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Julia Saunders

February 22, 2023

5  out of  5
rating by Julia Saunders
"Great customer service, no delays, outstanding communication and the best rates. Glad I switched to State Farm!"
We responded:
"Julia, We are so glad to have you part of our State Farm family. Thank you for the wonderful review. "
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Jessicca Angelov

February 1, 2023

5  out of  5
rating by Jessicca Angelov
"Carol and Toby were exceptionally helpful to me. I've started doing a lot more business close to home and was happy to call Jeff Traudt's office when I was looking for new car insurance. I was grateful, especially coming off a bad experience with another company who didn't care about keeping me as a customer. Car insurance, a necessity, should not be so stressful or take up all your time sitting on the phones. They were so gracious and quick with everything and my rates were better! Recommend!"
We responded:
"Jessica, Thank you so much for your kind review and recommendation to our agency. "
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Jean-Marie Deschamps

January 11, 2023

5  out of  5
rating by Jean-Marie Deschamps
"I have been working with Jeff and his team for now 15 years and the service is always great. They make insurance and all the transactions needed when you change something fast and easy."
We responded:
"Thank you for the great review and your loyalty to our agency! We are so lucky to have customers like yourself. "
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Joseph Sweeney

January 10, 2023

5  out of  5
rating by Joseph Sweeney
"I could write a long story about all of Jeff's positive attributes, but I will sum it up by saying, "He cares deeply about people and his clients.""
We responded:
"Joseph, Thank you so much for your kind words! \\"
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Nathan Jeppesen

December 26, 2022

5  out of  5
rating by Nathan Jeppesen
"Service is of the highest quality I have seen in many aspects of the field, and in various fields as well. They care about their customers, they are truthful and to the point, and you can count on them to take care of you and make sure you have everything you need, for whatever may happen. Jeff Traudt and his associates are the way to go!"
We responded:
"Hi Nathan, Thank you for the great review. We strive to provide excellent customer service on a daily basis. "
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Christopher Krall

December 24, 2022

5  out of  5
rating by Christopher Krall
"Have been a customer with Jeff for nearly forty years now. Have always had nothing but the very best in service and customer support, special thank you to Summer. Like a good neighbor!"
We responded:
"Christopher, Thank you for putting your trust in our team for your Insurance needs throughout the years. "
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Jeremy Nixon

December 21, 2022

5  out of  5
rating by Jeremy Nixon
"I absolutely love Jeff Traudt State Farm Insurance. I have been using Jeff and State Farm since my sophomore year at UT in 1993 for insurance on my first car. Almost 30 years later I have multiple policies with Jeff and State Farm and I am very grateful for the wonderful professional relationship I have with him and his team. Their personal touch and love of the Toledo area are awesome."
We responded:
"Jeremy, Thank you for the great review and your trust and loyalty to our agency!"
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Joanne F. Gall

December 20, 2022

5  out of  5
rating by Joanne F. Gall
"We get all of our bonds from State Farm Insurance and Kristen is the The Best. She is is very professional, knowledgeable and easy to work with."
We responded:
"Joanne, Thank you for trusting our team with your Insurance needs. "
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Kendall Harvey

December 19, 2022

5  out of  5
rating by Kendall Harvey
"Summer is phenomenal at Jeff’s office. She’s extremely welcoming and friendly. No matter what issue I’m having she’s delivering top notch service in a very reasonable time frame. Most importantly her customer service skills are unmatched. Dealing with insurance companies sometimes can be frustrating, however one call to Jeff Traudt office and a conversation with Summer has reduced some of my anxiety and frustration in the past."
We responded:
"Thank you for taking the time to share your experience with our agency and for the very kind words recognizing Summer's efforts to provide you with the customer care that you deserve, Kendall! Summer strives to go the extra mile to assist you with any of your insurance questions or needs. We truly appreciate your feedback and look forward to providing you with the peace of mind you deserve for many years to come! Happy Holidays!"